$ads={1}
1. Work at flexible schedule/shift/work area, including weekends, nights, and/or holidays if needed.2. Good at MS Office applications (Excel, Word, Outlook).
3. Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently.
4. Customer oriented mindset, have a sense of urgency in completing all departmental and personal goals.
5. Willing to take additional duties/tasks assigned by leadership as business related services and products continue to expand.
6. Good English written/read communication skills.
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists are actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.
Key job responsibilities
1. Follow SOP and other requirement to validate data/information provided by customer.
2. Contact with customer if the data/information is unclear/incorrect.
3. Key in the data/information in system. Make sure the data/information in system is correct and aligned with SOP/requirement.
4. Escalate issues and problems encountered in daily work.
5. Collaborate with origin and destination logistics teams and other service providers to solve shipment issues.
6. Act as 1st Tier support for Seller Service queries related to shipments.
7 Complete other add-hoc tasks assigned by leaders.
We are open to hiring candidates to work out of one of the following locations:
Chengdu, 51, CHN
1. Working experiences in international forwarding/Customer service Fields.
2. Good English verbal communication skills.
3. Process improvement mindset in daily work, be able to identify and escalate the issues.
$ads={2}
