We are on the hunt for a well-presented, experienced Duty Manager for this exciting opportunity in the White River area with a Lodge of 20 keys.
It is important for the Lodge Manager to be involved in all aspects of the lodge operations. You will be a key person of reference for employees and clients.
Duties and Responsibilities:
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
- To assume full management of all departments as and when required and assuming full responsibility for the entire Lodge operation.
- Plan activities and allocate responsibilities to achieve the most efficient operating model.
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards.
- Manage smooth running of breakfast.
- Manage check in and out on clock.
- Ordering supplies and stock.
- Many support services are outsourced, and a centric detailed execution is required.
- ·To carry out any other duties as may be required from time.
Job requirements:
- Certificate / Diploma / Degree relevant to the role.
- Proven experience as Duty Manager, minimum 3 years.
- Fluency in English; knowledge of other languages in added advantage.
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software is an advantage.
- Reliable with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and a great attention to detail.
- Will report directly to the lodge manager and directors/owners.
Skills:
- Training of staff
- Planning
- Stock takes
- Running multiple functions
- Staying calm under pressure
- Ability to think outside the box
Ability to:
- Think strategically
- Take strategic decisions
- Motivate people
- Communicate effectively
Knowledge of:
- Strategic Management
- Operations Management
- Hotel Industry
- Stores/Food & Beverage Control
- Administration & Marketing
Salary: R12,000.00 - R15,000 per month , accommodation can be negotiated.
Ability to commute/relocate.
*Minimum of three contactable references required.
Job Type: Full-time
Salary: R12,000.00 - R15,000.00 per month
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